Вызывает падение Office 2010 при запуске

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Вызывает падение Office 2010 при запуске

Postby Times » Mon Jun 06, 2011 1:14 pm

Intel Core i5, 4GB
MS Windows 7 Prof rus SP1 64-bit
MS Office 2010 Std
GoldenDict 1.0.1

Если, когда GoldenDict висит в трее, открыть документ MS Office Word, то Word завершится с ошибкой.
Это происходит с вероятностью ~20%, что очень часто.
Если после ошибки, сразу повторить открытие документа, то ошибка повторится. Через 2-5 таких циклов документ откроется нормально.

Причем ошибка происходит когда открывается первый документ. Т.е. если сначала запустить Word (или какой-то документ уже был в нем открыт), то ошибки не будет. Проблема чаще возникает с большими документами.

Аналогичные ошибки происходят при открытии первого документа в Excel и запуске Outlook.

Пробовал переустанавливать MS Office. Windows регулярно обновляется.

Если GoldenDict не загружен, то такие ошибки не происходят.

Пример ошибки:
------------------------------------------------------------
Имя журнала: Application
Источник: Application Error
Дата: 20.05.2011 16:58:30
Код события: 1000
Категория задачи:(100)
Уровень: Ошибка
Ключевые слова:Классический
Описание:
Имя сбойного приложения: WINWORD.EXE, версия: 14.0.5123.5000, отметка времени: 0x4c646b38
Имя сбойного модуля: mso.dll, версия: 14.0.5128.5000, отметка времени 0x4caf84cd
Код исключения: 0xc0000005
Смещение ошибки: 0x006b92a8
Идентификатор сбойного процесса: 0x15e4
Время запуска сбойного приложения: 0x01cc16ed9de5c21a
Путь сбойного приложения: C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
Путь сбойного модуля: C:\Program Files (x86)\Common Files\Microsoft Shared\office14\mso.dll
Times
 
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Re: Вызывает падение Office 2010 при запуске

Postby Tvangeste » Mon Jun 06, 2011 1:16 pm

Попробуйте отключить Scan Popup, что-нибудь изменилось? По идее, падений после этого быть не должно.
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Re: Вызывает падение Office 2010 при запуске

Postby Times » Mon Jun 06, 2011 1:26 pm

Отключил, пока не падает.
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Re: Вызывает падение Office 2010 при запуске

Postby Abs62 » Mon Jun 06, 2011 2:25 pm

Если без Scan Popup не падает, попробуйте библиотеки сканирования из этого поста. С ними при включённом Scan Popup падает?
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Re: Вызывает падение Office 2010 при запуске

Postby Times » Tue Jun 07, 2011 6:48 am

Падает.
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Re: Вызывает падение Office 2010 при запуске

Postby Abs62 » Tue Jun 07, 2011 2:29 pm

Abs62
 
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Re: Вызывает падение Office 2010 при запуске

Postby Times » Thu Jun 09, 2011 6:24 am

С включенным Scan Popup, падает.

Ошибка:
Code: Select all
Имя журнала:   Application
Источник:      Application Error
Дата:          09.06.2011 10:17:35
Код события:   1000
Категория задачи:(100)
Уровень:       Ошибка
Ключевые слова:Классический
Пользователь:  Н/Д
Описание:
Имя сбойного приложения: WINWORD.EXE, версия: 14.0.5123.5000, отметка времени: 0x4c646b38
Имя сбойного модуля: mso.dll, версия: 14.0.5128.5000, отметка времени 0x4caf84cd
Код исключения: 0xc0000005
Смещение ошибки: 0x004d76e5
Идентификатор сбойного процесса: 0x2bf8
Время запуска сбойного приложения: 0x01cc266ceb57aa8f
Путь сбойного приложения: C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE
Путь сбойного модуля: C:\Program Files (x86)\Common Files\Microsoft Shared\office14\mso.dll
Код отчета: 2a59e9ff-9260-11e0-9bc8-005056c00008
Xml события:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-06-09T06:17:35.000000000Z" />
    <EventRecordID>13269</EventRecordID>
    <Channel>Application</Channel>
    <Security />
  </System>
  <EventData>
    <Data>WINWORD.EXE</Data>
    <Data>14.0.5123.5000</Data>
    <Data>4c646b38</Data>
    <Data>mso.dll</Data>
    <Data>14.0.5128.5000</Data>
    <Data>4caf84cd</Data>
    <Data>c0000005</Data>
    <Data>004d76e5</Data>
    <Data>2bf8</Data>
    <Data>01cc266ceb57aa8f</Data>
    <Data>C:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE</Data>
    <Data>C:\Program Files (x86)\Common Files\Microsoft Shared\office14\mso.dll</Data>
    <Data>2a59e9ff-9260-11e0-9bc8-005056c00008</Data>
  </EventData>
</Event>
Times
 
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Re: Вызывает падение Office 2010 при запуске

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Re: Вызывает падение Office 2010 при запуске

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